Shipping policy

Shipping Policy

Thank you for shopping with Firmborne™.

Shipping Availability

Firmborne™ currently accepts and ships orders within the United States only.

At this time, we do not offer international shipping.

Order Processing

Firmborne™ products are made to order. Once your order is placed, it is sent into production before shipment.

Production times can vary by product and print provider, but most orders are typically produced within 2–7 business days. During holidays, high-volume periods, inventory shortages, or production delays, fulfillment may take longer.

Shipping & Delivery

Shipping times begin after production is complete.

Available shipping methods, estimated delivery times, and shipping costs are shown at checkout based on your delivery address, product, and fulfillment location.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside of Firmborne™’s control.

Tracking

Once your order ships and tracking information becomes available, you will receive tracking details using the contact information provided with your order.

Please allow time for the carrier to scan and update your package after a shipping label is created.

Multiple Packages

Some orders may arrive in more than one package. This can happen when products are fulfilled by different facilities or print providers.

If your order is split into multiple shipments, each package may have its own tracking information.

Shipping Address Changes

Please carefully review your shipping address before completing your order.

If you notice an error, contact us as soon as possible at Firmborne@gmail.com.

Address changes may be possible before production begins, but once an order has entered production or is prepared for shipment, changes cannot be guaranteed.

Firmborne™ is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information submitted at checkout.

Lost, Delayed, or Damaged Packages

If your tracking information has not updated for an extended period, your package appears lost, or your order arrives damaged, contact us at Firmborne@gmail.com with your order number.

We will review the issue and help determine the appropriate next step.

Questions About Your Order?

If you need help with shipping or an existing order, contact:

Email: Firmborne@gmail.com

Phone: 734-341-6049

Please include your order number when contacting us about an existing order.

Firmborne™ — Built on a firm foundation of faith.™